Legal

Cookie Policy

Last updated: 1 January 2025

1. What Are Cookies

Cookies are small text files placed on your device — computer, tablet, or mobile phone — when you visit a website. They are widely used to make websites work properly, to remember your preferences, and to provide site owners with basic information about how their pages are used.

Cookies do not contain executable code and cannot be used to access files on your device. They are read only by the website or service that set them, subject to the rules described in this policy.

In addition to cookies, we may use similar technologies such as web beacons (small image files) and local storage objects. For simplicity, this policy refers to all of these collectively as "cookies."

2. How We Use Cookies

Linenhaus uses cookies for the following purposes:

  • To make our website function reliably for every visitor.
  • To remember choices you make, such as your cookie consent preference.
  • To understand, in aggregate and anonymised form, how visitors navigate our pages — so we can improve them over time.
  • To measure whether visitors who reach our site from a particular referral source go on to complete a contact enquiry.

We do not use cookies to build individual advertising profiles, to track you across other websites, or to serve personalised advertisements.

3. Types of Cookies We Use

Strictly Necessary

These cookies are required for the website to function. They include cookies that store your cookie-consent decision so we do not ask you repeatedly, and session-management cookies that keep page elements working correctly. You cannot opt out of strictly necessary cookies while using the site.

Functional

Functional cookies allow the website to remember choices you have made in the past, such as your preferred language or region. They are not strictly necessary, but they improve your experience. These cookies do not track your activity on other websites.

Analytics & Performance

We use analytics cookies to collect information about how visitors use our site — for example, which pages are visited most often and whether visitors encounter error messages. This information is collected in a way that does not personally identify anyone. We use it to improve the way our website works.

Analytics services we may use include Google Analytics. Data collected is retained in accordance with those providers' own retention policies, and we have configured them to anonymise IP addresses wherever possible.

Marketing & Conversion Measurement

If you arrive at our website from a paid advertisement, a small cookie may record that visit so we can understand whether our advertising is reaching people who find our services useful. These cookies measure performance only; they are not used to target advertising at you on other platforms.

Conversion-measurement services we may use include Google Ads and Meta Pixel.

4. Third-Party Cookies

Some cookies on our site are set by third-party services we have embedded or connected to our website. These include:

  • Google (Analytics & Ads): Google may set cookies related to site analytics and conversion measurement. Google's privacy practices are described at policies.google.com/privacy.
  • Meta (Facebook Pixel): If enabled, Meta may set cookies to measure the effectiveness of our presence on Meta platforms. Meta's data policy is at facebook.com/privacy/policy.
  • Microsoft (Bing Ads): If enabled, Microsoft may set cookies for conversion tracking. Microsoft's privacy statement is at privacy.microsoft.com.

We do not control how third-party services use the information they collect. We encourage you to review their privacy and cookie policies directly.

Our website may include an embedded Google Maps panel to show our office location. Google Maps may set its own cookies; please refer to Google's privacy policy for details.

5. Your Choices

When you visit our website for the first time, a notice will appear giving you the opportunity to accept or decline non-essential cookies. Your preference is stored in your browser and respected on subsequent visits.

You may also manage cookies directly through your browser settings. Most browsers allow you to:

  • See which cookies are stored and delete them individually.
  • Block cookies from specific websites.
  • Block third-party cookies across all websites.
  • Clear all cookies when you close the browser.

Please note that disabling certain cookies may affect the functionality of our website. Strictly necessary cookies cannot be disabled through the cookie notice or browser settings without impacting your ability to use the site.

Links to cookie-management guides for common browsers:

7. Updates to This Policy

We may revise this Cookie Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Where changes are material, we may draw your attention to them more prominently — for example, through the cookie notice on our homepage.

We encourage you to review this policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have questions about this Cookie Policy or about how Linenhaus handles your personal data more broadly, please reach out to us:

Linenhaus

18, Jalan Kuching, 51200 Kuala Lumpur, Malaysia

[email protected]

+60 16 538 7194

Our Privacy Policy, which provides more detail about how we handle personal data in compliance with Malaysia's Personal Data Protection Act 2010, is available at privacy-policy.html.